THE ORIGINAL (2022)
This version of the wallet has the credit card shaped hardware located on the left side of the wallet inside the zipper pocket.
- The correct version of this version of the app is Walli Smart Products (2022). You can download this app from mywalli.com/setup
- Make sure to have turned on the device by doing a long press on the button located underneath the W logo. You should hear a beep.
THE ORIGINAL (2021)
This version of the wallet has the hardware located on the right side of the wallet inside the zippper pocket. There are two wires connected to this hardware.
- Make sure to have removed the plastic pull tab from the battery.
- The correct app for this wallet is Walli Smart Products (2021) for iOS and Walli Smart Products (2021) for Android.
- Try replacing the CR2032 battery to rule out a dead battery.
THE TRAIL
- Make sure to have turned on the device by doing a long press on the button located underneath the W logo. You should hear a beep.